ABI Resources & Services Pte Ltd (“ABI”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of information entrusted to us by our clients, candidates, partners, and website visitors.

This Privacy Policy outlines how we collect, use, disclose, and safeguard information in accordance with applicable laws and industry best practices.

1. Data Safety & Protection

ABI takes reasonable and appropriate measures to protect personal and business information against unauthorized access, misuse, loss, alteration, or disclosure.

We implement:

Secure data storage and access controls

Restricted access to authorized personnel only

Confidential handling of all client and candidate information

Compliance with applicable data protection regulations, including Singapore PDPA

Information is retained only for as long as necessary to fulfil legitimate business, contractual, or regulatory purposes.

2. Candidate Information Handling

ABI collects candidate information strictly for recruitment, manpower deployment, project support, and compliance purposes.

Information may include:

Personal identification details

Employment history and qualifications

Certifications and training records

Medical and compliance-related documents (where required by clients or regulations)

Candidate information is:

Used only for legitimate recruitment and project-related purposes

Shared strictly on a need-to-know basis with authorized clients or regulatory bodies

Never sold, traded, or misused

By submitting information to ABI, candidates consent to the collection, use, and disclosure of their information for employment and project-related purposes.

3. Client & Business Information

All client-related information, project details, commercial terms, and documentation shared with ABI are treated as strictly confidential.

ABI does not disclose client information to third parties without prior consent, except where required by law, contractual obligation, or regulatory authority.

4. Refund & Service Policy

ABI provides manpower and technical services on a project and contractual basis.

Service fees, rates, and commercial terms are governed by mutually agreed contracts, work orders, or purchase orders

Any refund, replacement, or service adjustment is subject to contractual terms agreed with the client

ABI endeavours to resolve service-related concerns professionally and promptly

No refunds are provided unless explicitly stated in a signed agreement.

5. Cookies & Website Tracking Policy

ABI’s website may use cookies or basic tracking technologies to:

Improve website functionality and user experience

Understand website traffic and usage patterns

Enhance content relevance

Cookies do not collect personally identifiable information unless voluntarily submitted by users. Users may choose to disable cookies through their browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. ABI is not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of such websites independently.

7. Limitation of Liability

While ABI takes reasonable steps to ensure the accuracy of information published on its website, we do not warrant that all information is complete or up to date at all times.

ABI shall not be liable for any direct or indirect loss arising from the use of information provided on this website, except where required by law.

8. Changes to This Policy

ABI reserves the right to update or revise this Privacy Policy and Terms & Conditions at any time without prior notice. Updated versions will be published on our website.

Continued use of the website constitutes acceptance of the updated policy.